exhibitor faqs

Suburban Collection Showplace, Novi, Michigan, USA

April 28, 2025: Exhibitor and VIP Networking Reception | April 29-30, 2025: Exhibits and Conference

Suburban Collection Showplace, Novi, Michigan, USA

April 28, 2025: Exhibitor and VIP Networking Reception | April 29-30, 2025: Exhibits and Conference

EXHIBITOR FAQs

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Please email [email protected] to request your company’s unique link to the Exhibitor portal.

Yes, you are required to complete your listing entry (online Exhibitor listing & listing for the onsite showguide) as well as the Compulsory Booth Information Form. These can both be found via your Exhibitor portal link.

You can either update this via your Exhibitor portal, or reach out to your contact from our Marketing Team (right side of this page) – please note that although the online listing can be updated right up until the show, our printed onsite guide is subject to deadlines.

Please email your Operations Contact, who will be able to resend your booking confirmation for the show.

Please search your company name on our Exhibitor Floorplan.

Orders for drape, carpet, power and other services can be made via your Exhibitor portal link.

You are able to register for the Exhibitor badge via your Exhibitor portal link. Exhibitor badges are free-of-charge, and there is no limit to how many staff you can register for your booth.

No, badges are not required to be worn during the move-in days.

Yes, there is a contractor zip file available to download on the right side of this page, or you can send them your link to the online Exhibitor portal.

This information can be found on the 'Shipping Services' section of the online Exhibitor portal.

Please complete this form and return to [email protected]

Yes, please email the following to your Account Manager:

  • company name

  • company address

  • contact name

  • job title

  • contact email

  • address

  • phone number

You can access your Marketing Kit through the Exhibitor Portal. This can be found via Exhibitor Resources > Marketing

Please see your key contacts for the show on the right of this page.

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Hotel Scam Warning

To ensure your safety, please only book through our event website, using the official 24/7 online hotels reservation link or phone number. DF Meetings & Events is the only official housing company associated with our event and their information is provided on our website.
While others may contact you offering housing, they are not endorsed by or affiliated with the show. Beware that entering into financial agreements and providing personal information with non-endorsed companies can have costly consequences.
 
Smarter Shows will never contact you by telephone to sell you hotel rooms. If you have been contacted by telephone it is most likely to be a fraudulent booking agent.

Attendee List Scam Warning

Any offers to obtain / purchase attendee lists from 3rd party companies are a scam, using fabricated & falsified data based on the current information publicly available for the show. Smarter Shows will never sell or distribute data to any 3rd party companies – not only because it is illegal under GDPR laws, but also because we would never share information on our valued attendees and exhibitors without their express permission. We strongly recommend that you do not engage with these companies.
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Important Contacts

For queries about how best to Market your Exhibit at the show, please contact:
 
For queries about logistics, booth builds and general enquiries, please contact:
Emily Hewitt
+44 1273 916 322
 
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Important Resources

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