Visitor FAQs

Ceramics Expo postponement visitor FAQs

 

Why did you wait until now to postpone the event?

We (the Ceramics Expo organiser team) have been monitoring the health situation in North America closely over the past few months. We had hoped to be able to run the show in September 2020, but, due to the ongoing uncertainties around the feasibility of mass gathering events, we have decided to postpone. The next edition will now take place March 2021.

 

Will Ceramics Expo be rescheduled to take place later this year?

No. It hasn’t been possible to reschedule to a later date in 2020. With the ongoing issues around mass gatherings, and transport and travel concerns, confirming new dates (for 2021) removes any uncertainties, and enables all stakeholders to start planning and preparing for the 2021 edition of the show.

 

What about our hotel bookings?

If you reserved your hotels through our official partner, DF Meetings & Events, your reservation will be cancelled automatically and without penalty. There is no need to email or call DF Meetings & Events, or the hotel, or your credit card company to cancel your reservation(s). No funds were charged when your reservation was made, there is also no cancelation penalty.

 

Can I rebook my hotel reservations for the new 2021 dates?

Yes. 2021 hotel booking information with preferential rates will be available online, June 04 2020.

 

What if I booked hotels myself via other means?

You will need to reach out to the hotel directly yourself to check if you are able to make the transfer and any penalties that may be occurred. We would always encourage that wherever possible, hotel room nights are booked via our official partner DF Meetings & Events. 

 

Will visitors be refunded for travel expenses incurred?

Visitors need to contact their own travel insurance companies and/or airlines to understand the situation regarding refunds.

 

Who can I contact for more information?

Please direct all enquires to: [email protected]

 

When will next year’s edition take place?

The next face-to-face edition of Ceramics Expo will take place 3-5 May 2021, at the International Exposition Center (I-X Center), Cleveland, Ohio.

 

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