Find the Answers to your questions

Is your company exhibiting at Ceramics Expo 2020? This is the space for you! Here you can find the answers to your questions and access all the important resources.

Exhibitor FAQs

Important Resources



*Please note that if you require an Exhibitor’s portal link to place orders & submit forms, that you will need to request this from your client OR email exhibitor[email protected] with proof of appointment.

Exhibition Schedule

Move In:

Sunday May 3   

10.00am – 4.00pm  - Exhibitor Move-in – Custom Builds Only                                


Monday May 4         

8.00am – 4.00pm - Exhibitor Move-in - All Exhibitors

12.00pm - 5.00pm - Exhibitor badge registration

4.00pm - All Exhibitors have checked that their booths are show-ready & packing cases removed

5.00pm - 9.00pm - VIP Launch Party - East Ballroom, I-X Center*

* Exhibitors & VIPs – invite only


Show Days:

Day One - Tuesday May 5    

9.30am* - 4.00pm

(4.00pm – 5.30pm - Drinks Reception - Exhibition Hall)


Day Two - Wednesday May 6    

9.30am* - 4.00pm

* Exhibitors are able to gain access 1 hour prior to the show opening, and 30 minutes after the show closes on each show day with the Exhibitor badge - for booth dressing only.


Move Out:

Wednesday May 6

4:00pm – 10.00pm - Exhibitor Move-out

10.00pm - All materials must be removed from hall, and custom booths dismantled


Thursday May 7             

8.00am – 12.00pm - Move-out - Final freight pick-up


Important Contacts

Ceramics Expo USA Exhibitors:

For queries about logistics, booth builds and general enquiries, please contact:

Emily Hewitt

[email protected]  

+44 1273 916 322


For queries about how best to Market your Exhibit at the show, please contact:

[email protected]  

+44 1273 916 298

Important Notice to All Attendees

It has come to our attention that Global Housing Services Corp @globalhousingcorp.com is calling and phishing/emailing exhibitors and attendees, posing as our official hotel provider.  They do NOT have a business relationship with us. Further, they are known to have caused harm. Groups such as Global Housing Services Corp @globalhousingcorp.com, Corporate Booking Services (CBS) @allcbs.com, National Travel Associates (NTA) @nationaltravelassociates.com and Exhibitors Housing Management (EHM) @exhibitorshm.com are also known to pose as official trade show housing partners when they are not.

Our housing group will never initiate a call or email you directly, without going through the official website or official housing email address [email protected].

To ensure your safety, please only book through our event website, using the official 24/7 online hotels reservation link or phone number.  DF Meetings & Events is the only official housing company associated with our event and their information is provided on our website. While others may contact you offering housing, they are not endorsed by or affiliated with the show. Beware that entering into financial agreements and providing personal information with non-endorsed companies can have costly consequences.

PLEASE NOTE: Smarter Shows will never contact you by telephone to sell you hotel rooms. If you have been contacted by telephone it is most likely to be a fraudulent booking agent.

PLEASE NOTE: Any offers to obtain / purchase attendee lists from 3rd party companies are a scam, using fabricated & falsified data based on the current information publicly available for the show. Smarter Shows will never sell or distribute data to any 3rd party companies – not only because it is illegal under GDPR laws, but also because we would never share information on our valued attendees and exhibitors without their express permission. We strongly recommend that you do not engage with these companies.